Privacy Policy
Definitions
The definition of Data in this policy is personal identification information (Name, email address, addresses, phone number,)
When referring to Our Company, this Boost Heating & Plumbing Ltd
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
- Make an enquiry.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
- Our Company may also receive your data indirectly from the following sources:
How will we use your data?
Our Company collects your data so that we can:
Process your order and manage your account.
- Email you with special offers on other services we think you might like.
- When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Our Company securely stores your data on encrypted servers at rest held by DENTONS LTD.
Our Company will hold and retain your personal information for as long as you keep using our services and/or state otherwise from a right to be deleted request. We may reserve the right to retain your information for 6 months to manage our accounts but wherever possible, we will anonymise or pseudonymise your data. Once this time period has expired, we will delete your data by wiping it from any server or database that it is held in.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.
If you no longer wish to be contacted for marketing purposes, please get in touch.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: 0117 9000986
Or write to us: 37 Chiphouse Rd, Kingswood, BS15 4TR
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 11 March 2020.
How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Boost Plumbing provide plumbing, heating and boiler services in Bristol, Bath, Keynsham, Saltford, Peasedown St John and the local area.
Email us at: info@boostplumbing.co.uk
Call us: 0117 9000986
